Politique d’expédition

Shipping Policy

At Lumavya, we are committed to delivering your order safely and as quickly as possible.

Shipping Options

We currently offer the following shipping options:

Free Shipping
Estimated delivery time: 3–8 business days
Cost: Free

Express Delivery
Estimated delivery time: 2–8 business days
Cost: €4.95

Please note that delivery times are estimates and may vary depending on your country, local courier delays, customs processing, or peak seasons.

Processing Time

Orders are usually processed within 1–3 business days after payment confirmation.

Once your order has been processed and shipped, you will receive a confirmation email with tracking details when available.

Countries We Ship To

We currently ship to selected international countries and regions, including our main target markets:

Ireland
United Kingdom
United States
France
Sweden
Norway
Australia

Some countries may not be available at checkout depending on our active shipping zones.

Order Tracking

Once your order is shipped, tracking information will be sent by email if available. Please allow a short time for the tracking link to update after receiving it.

Delays

While we do our best to deliver within the estimated timeframe, delays may occur due to customs processing, weather conditions, courier issues, or high-demand periods.

If your order is delayed, please contact us and we will help you check its status.

Incorrect Shipping Information

Please make sure your shipping address is correct before placing your order. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Contact Us

For any shipping questions, please contact us at:

support@lumavya.com